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inRESPONSE

Buckelew is proud to partner with Santa Rosa’s inRESPONSE mobile mental health support team, bringing critical care to residents in crisis.

If you are someone you know is experiencing a mental health crisis in Santa Rosa, call inRESPONSE at 707.575.HELP (4357) anytime day or night. Call Now

What We Do

Buckelew has been instrumental in developing and coordinating inRESPONSE, Santa Rosa’s innovative mobile mental health support team that launched in 2022. inRESPONSE is dispatched to non-emergency situations where mental health is the primary concern––delivering vital care while diverting calls from police and fire. The team includes a licensed mental health clinician, paramedic, homeless outreach specialist, and a Buckelew service navigator. Together, they provide on-scene evaluation, de-escalation, support, and referrals to wrap-around services.

The team led by Program Director KT Swan of Buckelew earned the Center for Volunteer & Nonprofit Leadership’s Heart of Sonoma County Award for “Excellence in Innovation” in 2025.

When to Call inRESPONSE

Call inRESPONSE at 707.575.HELP (4357) anytime, day or night if you are experiencing or observing an escalating mental health crisis. The types of calls inRESPONSE addresses include:

Individuals with suicidal ideations
Sheltered or unsheltered individuals experiencing a mental health crisis
Individuals or families in need of mental health support and resources
Individuals who are intoxicated or under the influence of a controlled substance
Individuals struggling with mental health stability and in need of emergency shelter resources
Welfare checks (when no crime is suspected)
Requests for non-emergency medical evaluations and transports.

If there is any indication of violence or weapons, inRESPONSE will stand by while Santa Rosa Police Department officers de-escalate the situation for inRESPONSE to then take over.

inRESPONSE: A Circle of Care Meet Brenda

When Brenda’s daughter Emma began exhibiting dangerous behaviors, Brenda was overwhelmed. As Emma’s mental and physical health deteriorated––mania, hallucinations, paranoia, not sleeping or eating––Brenda feared Emma’s life was in danger. “I was very scared,” she said about the worst year of their lives. That’s when Brenda called inRESPONSE for support.