If you are experiencing suicidal thoughts or mental health crisis, please call 9-8-8 now.

Buckelew Suicide Prevention Program

Buckelew Programs’ Suicide Prevention program operates a free and confidential 24/7 crisis hotline for anyone experiencing suicidal thought and/or emotional distress. We also provide outreach, education, and survivor’s support services to Marin, Sonoma, Lake, and Mendocino counties.

What is 988?

988 is the new three-digit number for mental health, substance use and suicidal crises, expanding access to those in need at the critical time help is needed. 988 is designed to be an alternative to our current emergency response systems.

988 will offers easier access to the Lifeline network and related crisis resources, which are distinct from 911 (where the focus is on dispatching Emergency Medical Services, fire and police as needed).

I was really scared but decided to make the call. I had heard that hotlines call the police. But, that wasn’t the case. My counselor helped me to stop panicking and find ways to reach out to others and keep myself safe. It was definitely worth the call.” (Hotline caller)

If you are having suicidal thoughts or mental health crisis, or are concerned about someone else who may be suicidal, please call 9-8-8 now.

Additional support here:

  • In Marin County, call: 415-499-1100
  • In Sonoma, Lake & Mendocino Counties, call: 1-855-587-6373
  • Chat:
  • Crisis Text Line: Text MARIN to 741741
  • Español: 1-888-628-9454
  • For grief support call 415-499-1195 (Marin only)

In addition to phone counseling, we are available for consultation, training and education. We conduct evidence-based suicide prevention education to schools, workplaces, media, clinics, non-profits, and others by facilitators trained in suicide prevention such as SafeTalk and ASIST. We also support communities and families recovering from suicide or injury and provide consultation to media and others in best practices.

Click here for information about our Survivors of Suicide (SOS) Peer Support Group that meets the 2nd and 4th Wednesday of every month 7-8:30pm Virtual.

It’s okay to talk about suicide. More people are speaking compassionately and openly about mental health and their struggles. Talking about suicide with others can be life-saving.

  1. Know the Signs

Notice your concern of any sudden changes in mood, words, or actions such as: increased substance use, difficulty sleeping, acting recklessly, feeling depressed, talking about suicide, feeling like a burden, access to firearms, etc.

  1. Ask Directly

“I’m concerned about you. You’ve seemed really withdrawn. Are you thinking of suicide?” Asking will not give the person ideas to take their life.

  1. Listen and Show Support

“I want you to know that support is available to help you through this.” Let them talk.

  1. Refer for Help

“I’d like to sit with you while you call your (hotline, therapist, hospital) for help.” Find resources together. Do not assume a person will get help on their own.

  1. Follow-up

“Let’s make a plan to connect again.” A phone call or note to show you care can help in the healing process.

Your life is always worth a phone call and every option is preferable to suicide.

Our trained phone counselors are calm and caring people who will listen to you, understand how your problem is affecting you and provide support.

Know the Warning Signs of Suicide:

  • Talking about wanting to die or to kill oneself.
  • Looking for a way to kill oneself, such as searching online or buying a gun.
  • Talking about feeling hopeless or having no reason to live.
  • Talking about feeling trapped or in unbearable pain.
  • Talking about being a burden to others.
  • Increasing the use of alcohol or drugs.
  • Acting anxious or agitated; behaving recklessly.
  • Sleeping too little or too much.
  • Withdrawing or feeling isolated.
  • Showing rage or talking about seeking revenge.
  • Displaying extreme mood swings.

To become a phone counselor volunteer, or join our outreach team please click here.
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