988 Suicide & Crisis Lifeline

Buckelew operates one of California’s 12 call centers within the national 988 network. 988 is free, confidential, and always open. If you need to talk, we’re here.

If you’re struggling with suicidal thoughts, emotional distress, or concern for someone else, call or text 988 anytime day or night. Call Now

What We Do

Buckelew’s trained crisis counselors answer thousands of regional calls to the free, confidential 988 Lifeline each year. Whether you’re struggling with suicidal thoughts, substance use, or just need someone to talk to, our team is here with judgment-free support. Reach out for yourself or if you’re concerned about someone else—no matter the level of distress. You are not alone.

What to Expect When You Call 988

You’ll hear a message that gives you service selection options.
We’ll play some hold music while you are connected to a counselor with our Spanish-language, LGBTQI+ services, or your local 988 Lifeline contact center. For veterans, the phone will ring until a counselor can answer your call.
A counselor will say hello and introduce themselves.
Your skilled counselor will ask you if you are safe.
After they ask about your safety, your counselor will listen to you, understand how your problem is affecting you, provide support, and share any resources that may be helpful.

Learn more: What to expect when you text or chat online with the 988 Lifeline.
Counselors cannot track your exact location.
If your counselor feels you are in immediate danger, they may discuss connecting you to local emergency response services.

I was really scared but decided to make the call. My counselor helped me to stop panicking and find ways to reach out to others and keep myself safe. It was definitely worth the call.