Compliance Hotline
Buckelew employees shall adhere to the agency’s Ethical Standards and Code of Conduct, which includes reporting of Medi-Cal fraud, waste, and abuse. At Buckelew, we are diligent to ensure our agency meets all regulatory requirements as outlined by the California Department of Health Care Services, to ensure the protection of taxpayers, clients, and quality of care.
Anyone suspecting Medi-Cal fraud, waste, or abuse is to report this by contacting Quality & Compliance. You can call the Compliance Hotline at 415.302.8556 and/or write to compliance@buckelew.org. There shall be no retaliation against anyone making a report in good faith. Callers may remain anonymous if they choose.
More information is available here at the California Department of Health Care Services website about Reporting Medi-Cal fraud.
- Please direct all requests for client records to, compliance@buckelew.org.
A completed ROI must accompany all record requests. - If requesting records for yourself, please fill out and include Medical Records Request Form
Please note: It may take up to 10 business days before a request can be fulfilled. - Por favor, dirija todas las solicitudes de registros de clientes a, compliance@buckelew.org.
Todas las solicitudes de registros deben ir acompañadas de un formulario de solicitud de información completado. - Si solicita registros para usted, complete e incluya Formulario de solicitud de registro médico
Tenga en cuenta que pueden transcurrir hasta 10 días hábiles antes de que se atienda una solicitud.
- Athena House is licensed by the State Department of Health Care Services (DHCS). To view the California state DHCS license and certification click here. License #490047AN, expires 4.30.25.
- Helen Vine Recovery Center is licensed by the State Department of Health Care Services (DHCS). To view the California state DHCS license and certification click here. License #210017DN, expires 3.31.25.
- Orenda Center is licensed by the State Department of Health Care Services (DHCS). To view the California state DHCS license and certification click here. License #490047BN, expires 2.28.26.
For a list of licensed and/or certified facilities and programs that are on probation or had their license or certification revoked, or temporarily suspended, please visit this DHCS webpage.