SERVICES

Sonoma County

Sonoma County Independent LivingTransition Age YouthForensic Assertive Community TreatmentFamily Services CoordinationBuckelew Suicide PreventionInRESPONSE

If you or someone you know is experiencing a mental health crisis in Santa Rosa, call the inRESPONSE Mental Health Support Team at 707-575-HELP (4357)

For more information about the inRESPONSE program contact Buckelew Programs’ system navigator at 707-204-9756 or inRESPONSE@srcity.org.

The team response van is available 7 days a week from noon to 10 p.m.

The system navigators are available Monday to Friday from 8 to 5 p.m.

Introducing inRESPONSE: Santa Rosa’s Mental Health Support Team

To take action on community needs and feedback, a new crisis response team has been formed – inRESPONSE: Mental Health Support Team. inRESPONSE is designed to respond to calls for service with a mental health first approach. The team is comprised of a licensed mental health clinician, a paramedic, a homeless outreach specialist, and supported by a wrap-around support services providers. inRESPONSE will be trained in de-escalation and social work interventions as well as physical and mental health evaluations. While inRESPONSE works in partnership with the Santa Rosa Police Department, the inRESPONSE team is unarmed and best equipped to support and provide mental health resources to individuals and families experiencing a crisis.

The inRESPONSE team will respond to calls in which individuals are experiencing a mental health crisis, and are unarmed. If there is any indication of violence or a weapon, an SRPD officer will initially respond first, but then transition service response to the inRESPONSE Team, once it is deemed safe. The goal is for the inRESPONSE Team to handle all calls for service where mental health is the primary concern. inRESPONSE will also partner with the City’s Homeless Outreach Services Team (HOST) to identify unsheltered community members who may be experiencing a mental health crisis. The dual approach will provide the unsheltered community with additional resources, in an effort to get individuals into a more stable living environment with ongoing, wrap-around support services.

inRESPONSE will provide service with a single team working 10-hour shifts, seven days a week. As part of a three year-phased plan, SRPD hopes to secure the necessary resources and funding needed to support a 24/7 mental health response model and is actively exploring grants and other state and federal funding opportunities, as well as private funding to help expand the capacity of inRESPONSE.

Types of Calls for Service inRESPONSE will Address:

  • Individuals with suicidal ideations
  • Sheltered or unsheltered individuals experiencing a mental health crisis
  • Individuals or families in need of mental health support and resources
  • Individuals who are intoxicated or under the influence of a controlled substance
  • Individuals struggling with mental health stability and in need of emergency shelter resources
  • Welfare checks (when no crime is suspected)
  • Requests for non-emergency medical evaluations and transports, including prescription drug refill transport and transportation to medical appointments

If there is any indication of violence or weapons, inRESPONSE would stage while Santa Rosa Police Department officers de-escalate the situation for inRESPONSE to then take over.

Key Partners of inRESPONSE:

  • Buckelew Programs (Mental Health)
  • Catholic Charities (Homeless Outreach)
  • Humanidad Therapy and Education Services
  • Santa Rosa Fire Department (Medical Response)
  • County of Sonoma Behavior Health Division (Mobile Support Team)

Sonoma County Resources & Partners

911 Communications Guide for Sonoma County – Spanish
911 Communications Guide for Sonoma County – English
Monthly Sonoma Resources Packet
NAMI Sonoma County
Sonoma County Department of Health Services

If you or someone you know is experiencing a mental health crisis in Santa Rosa, call the inRESPONSE Mental Health Support Team at 707-575-HELP (4357)

For more information about the inRESPONSE program contact Buckelew Programs’ system navigator at 707-204-9756 or inRESPONSE@srcity.org.

The team response van is available 7 days a week from noon to 10 p.m.

The system navigators are available Monday to Friday from 8 to 5 p.m.

Introducing inRESPONSE: Santa Rosa’s Mental Health Support Team

To take action on community needs and feedback, a new crisis response team has been formed – inRESPONSE: Mental Health Support Team. inRESPONSE is designed to respond to calls for service with a mental health first approach. The team is comprised of a licensed mental health clinician, a paramedic, a homeless outreach specialist, and supported by a wrap-around support services providers. inRESPONSE will be trained in de-escalation and social work interventions as well as physical and mental health evaluations. While inRESPONSE works in partnership with the Santa Rosa Police Department, the inRESPONSE team is unarmed and best equipped to support and provide mental health resources to individuals and families experiencing a crisis.

The inRESPONSE team will respond to calls in which individuals are experiencing a mental health crisis, and are unarmed. If there is any indication of violence or a weapon, an SRPD officer will initially respond first, but then transition service response to the inRESPONSE Team, once it is deemed safe. The goal is for the inRESPONSE Team to handle all calls for service where mental health is the primary concern. inRESPONSE will also partner with the City’s Homeless Outreach Services Team (HOST) to identify unsheltered community members who may be experiencing a mental health crisis. The dual approach will provide the unsheltered community with additional resources, in an effort to get individuals into a more stable living environment with ongoing, wrap-around support services.

inRESPONSE will provide service with a single team working 10-hour shifts, seven days a week. As part of a three year-phased plan, SRPD hopes to secure the necessary resources and funding needed to support a 24/7 mental health response model and is actively exploring grants and other state and federal funding opportunities, as well as private funding to help expand the capacity of inRESPONSE.

Types of Calls for Service inRESPONSE will Address:

  • Individuals with suicidal ideations
  • Sheltered or unsheltered individuals experiencing a mental health crisis
  • Individuals or families in need of mental health support and resources
  • Individuals who are intoxicated or under the influence of a controlled substance
  • Individuals struggling with mental health stability and in need of emergency shelter resources
  • Welfare checks (when no crime is suspected)
  • Requests for non-emergency medical evaluations and transports, including prescription drug refill transport and transportation to medical appointments

If there is any indication of violence or weapons, inRESPONSE would stage while Santa Rosa Police Department officers de-escalate the situation for inRESPONSE to then take over.

Key Partners of inRESPONSE:

  • Buckelew Programs (Mental Health)
  • Catholic Charities (Homeless Outreach)
  • Humanidad Therapy and Education Services
  • Santa Rosa Fire Department (Medical Response)
  • County of Sonoma Behavior Health Division (Mobile Support Team)

Sonoma County Resources & Partners

911 Communications Guide for Sonoma County – Spanish
911 Communications Guide for Sonoma County – English
Monthly Sonoma Resources Packet
NAMI Sonoma County
Sonoma County Department of Health Services