Hotline Volunteer Application

Thank you for your interest in applying for a volunteer position with Buckelew Programs Suicide Prevention hotline.

Accredited by the American Association of Suicidology, as a member of the National Suicide Prevention Lifeline network, the hotline serves four counties (Marin, Sonoma, Mendocino, & Lake). Our lines are available 24 hours per day year-round: Marin County’s local suicide prevention line, National Lifeline, North Bay crisis line, and the Grief Counseling line. Callers’ needs vary, from emergency services to strengths-based emotional support.

  • Free 40-hour training program via remote and in-person learning in Novato
    • Active listening techniques
    • Non-judgmental, empathic communication skills
    • De-escalation techniques
    • Collaborative safety planning
    • Evidenced based early intervention strategies
    • Grief counseling
  • Open to all individuals 18 years old and older
  • Acceptance in program (application and interview) and completion of 40-hour training required
  • Supervised apprenticeship following training
  • Availability: at least one 4-hour shift per week for one year
  • Direct supervision provided by Buckelew senior counselors throughout training

For questions or more information, please email or or call 415.720.1167.

Thank you again for your interest and we look forward to meeting you!